The Curious Londoner returns and refunds

We want you to be completely happy with your order. If for any reason something is not quite right, you can return your product to us by following the returns and refunds guidance below.

Damaged or incorrect orders

If your order arrives damaged, please email me within 30 days of delivery with your order number and a photo of the damage. I’ll arrange a replacement or refund where appropriate.

Changed your mind

If you change your mind, please contact me within 14 days of receiving your order. Prints must be returned unused and in their original condition.

Return postage

Return postage is the buyer’s responsibility unless the item arrived damaged or incorrect.

How to start a return

To start a return, email:

ryan@thecuriouslondoner.co.uk

Please do not return an item before contacting me first, so I can confirm the return details.

Albert Bridge lit up at dusk, with illuminated suspension cables stretching across the River Thames and boats moored beneath the bridge.
Victorian Light, Battersea
A bright red upright piano covered in graffiti, with a matching red bench, set against a black-painted wall.
The People’s Piano, Herne Hill